⇒ Our General Conditions of Sale
The present general conditions of sale govern the relations between, on the one hand, Mr PAVIOT Jerome, 8 rue des Acacias 59200 TOURCOING, self-entrepreneur declared under the number of Siret 751 434 788 00012, representing the online store Les créations en bois of Maryline, and secondly, the person who makes remotely, a visit or a purchase on the site www.les creations wooden of Maryline.com here called "the Customer". The Parties agree that orders placed with Maryline's wooden creations are governed exclusively by these general conditions of sale, to the exclusion of all others
The prices of the products are indicated in euros HT because we do not invoice the VAT (VAT not applicable - Article 293 B of the CGI) except participation in the possible shipping costs. The price indicated on the data sheets does not include the transport.
All orders, regardless of their origin, are payable in Euros.
The wooden creations of Maryline reserves the right to modify its prices at any time. However, the basic rate will remain the one applied at the time of confirmation of the order.
ORDERS AND TIME OF MANUFACTURE
The Customer by finalizing his order declares having read and accepted these general conditions of sale.
The order placed by the customer must include all the elements necessary for its treatment:
→ Correct spelling of first name (s),
→ complete coordinates,
if applicable, delivery address if different from that of the customer.
Orders can be placed directly through the site or by mail.
To the order mail must be attached the method of payment: check payable to Mr PAVIOT Jérôme
In the case of a custom made manufacture, orders are deemed firm and final: no modification, refund or exchange will be granted.
It is up to the customer to verify, when placing his order, the accuracy of this one.
After receiving the payment, the minimum manufacturing time is three to five weeks. This period is purely indicative, it is impossible for us to guarantee the respect of it:
* in case of force majeure (war, natural disasters, fire, strikes, accidents, impossibility to be supplied and any other cause interfering in the normal manufacturing process).
* as festivals or special events approach. In the latter case, it is advisable to place an order in advance in order to take into account any extension of these deadlines.
The customer can pay for his purchases either by check (payable to Mr PAVIOT Jérôme) or by cash in case of hand delivery, or online by credit card or his Paypal account, both via the payment module Secure Stripe or Paypal.
The customer's bank details are encrypted and sent to PAYPAL or STRIPE, a bank specializing in the processing of online financial transactions, in a secure way (SSL) without access to Maryline's wooden creations or third parties.
In the case of online payment, the amount of the order is debited to the customer's account at the same time as the validation of the payment.
For check payments, the order confirmation time will be longer.
Upon receipt of your payment and after receipt, your order will be validated.
For any order, an invoice will be attached to the package.
Any order whose payment by check, bank transfer, paypal or Stripe we would not be received within 5 days after the validation of order will be canceled, the customer will be notified by email.
The items will be sent to the address provided on the contact details form which must be completed at the end of any order.
Those that will paypal will be shipped to the delivery address shown on the paypal or Stripe voucher, so please check or change this address if necessary.
Packages will be shipped in international colissimo with tracking number.
An e-mail will then be sent to the email address indicated to give the tracking number of the package.
We will not be responsible in any case for delays, losses or breakage of the post or global relay.
Lescreationsenboisdemaryline offers the sending of your first names in wooden box packaging in order to avoid any risk of breakage during the transport of this article.
As our products are made of wood, we can not be held responsible for the natural nuances or characteristics of the materials.
In the same way the articles visible on our site lescreationsenboisdemaryline are personalized creations carried out by hand.
We do not have any stock.
It is understood that the customer accepts without reserve, the choice, the finish, the style and the dimensions defined by the manufacturer.
At any time and without notice changes may occur.
Only complaints concerning a spelling or reference error due to the manufacturer will be taken into account. They can only be exchanged.
The return of the package, in its original packaging, must take place within 48 hours of delivery (postmark being proof). The manufacturer will include the refund of these costs of return when sending the exchange product (provided that the postal receipt mentioning this amount was provided by the customer).
According to Article L121.20:
The consumer, who buys a good or service from a distance to a professional, has a period of 14 days to change his mind about his purchase.
PARTICULAR CASE :
The right of withdrawal can not be exercised for contracts for the supply of well made at the request of the consumer or clearly personalized (eg wooden letters, door plate, ...)
Lescreationsenboisdemaryline is an online shop selling personalized wooden decorations and working only on order, at the request of the customer.