When your order is ready, a delivery confirmation email is sent to the email address indicated on your order form.
We will give you your parcel number so you can track it.
Shipping terms for the United Kingdom:
For the sending of our parcels we chose the Post and its services Colissimo international with follow-up and delivered within 4 to 5 working days (if deposited before the time of the lifting).
Your parcel is presented to the address indicated on your purchase order. In case of absence from you a notice is issued, your package is pending at the post office closest to your home and remains at your disposal for 15 days.
Track your order: you have the possibility to follow your delivery by indicating the number of parcel which was communicated to you on the email of confirmation of delivery.
Our packages are delivered with tracking number and against signature.
In case of absence, a notice of pending is left in the mailbox of the recipient. It indicates the coordinates of the post office where to pick up the package. The recipient then has 15 consecutive days to retrieve it.
At any time you can track your parcels here (by clicking on the link above) by entering your parcel number.
International delivery time:
It varies from 4 days to 5 days.
The delivery time is calculated based on the postal code, the filing deadline and the postal zip code.
The announced deadline does not take into account the possible retention of the parcel in customs, this delay not being foreseeable.
It takes into account French public holidays as well as those of the country of destination
Wooden packaging for first names in attached letters
To avoid the risk of breakage during transport, your first name in attached letters will be sent to you in a wooden box.